Wootton Pharmacy

7 Besselsleigh Road Wootton Oxfordshire OX13 6DN

Telephone & Fax: 01865 736136

Duncan Rand MRPharmS MBA

Services Provided

• NHS & Private Prescriptions Dispensed
• Repeat Prescription Service
• Computerised Patient Records
• Home Delivery Service
• Residential & Nursing Home Services
• Ostomy Products

At Wootton Pharmacy, we aim to provide a high standard of healthcare. Your health is important and our staff are here to give you the best possible advice. In order to get the correct information to give you appropriate advice, it is likely that our Pharmacist, or one of staff, may need to ask you some questions regarding who the patient is, their symptoms and if any action has been taken so far.

As part of our dispensing process, a computerised record is kept of the items dispensed to you. This enables our Pharmacist to validate that the medication prescribed is suitable and matches what you are expecting. This also helps in checking for any interactions between drugs and possible side effects. This service is completely confidential and complies with the Data Protection Act 1998. If you wish to have access to your patient records, please speak to our Pharmacist who will be happy to help.

How we can help you

As well as dispensing your prescriptions and giving advice on over-the-counter medicines, there are a number of other ways in which our Pharmacist and staff can help you look after your health.

• Repeat Prescription Collection Service We can often arrange to collect your repeat prescription from your doctor's surgery and have it dispensed and ready for you to collect. Please ask for details.
• Emergency Supplies In an emergency, our Pharmacist may be able to help you with a sufficient amount of your prescription medication to tide you over until you can see your doctor. Please speak to our Pharmacist: a charge may be made for this service. 
• Disposal of Unwanted Medicines Out of date or unwanted medicines should be disposed of safely - not in your household waste Please return any Pharmacy for disposal 
• Monitored Fixed-Dosage System We can supply prescriptions in heat-sealed, tamper-proof dosage kits for those patients with special needs. Please ask our Pharmacist for details 
• Aids for The Elderly or Disabled We keep a range of products to help those who have difficulty with manual tasks such as turning taps or opening cans. It is often possible to discount the VAT from some items for those with special needs.

Products and Services

In order to provide you with the best healthcare possible, we are pleased to provide a range of other products and services for all your needs. 

• Vitamins, Minerals and Supplements We stock a complete range of Vitamins, Minerals and other Supplements and can offer advice on the most appropriate to use. 
• Herbal Medicine and Aromatherapy We keep a selection of Herbal Medicines and Supplements and can provide information regarding what may be best for your needs. In addition, we hold various Aromatherapy. Essential & Carrier Oils and can advise on their safe, effective use. 
• Homeopathic Medical Supplies We stock a range of Homeopathic Medicines. Although we are unable to offer a full consultation service, we are happy to discuss patient's requirements. 
• Health & Hygiene We stock a wide range of toiletry and healthcare products for all your needs - from bandages to shampoo. We aim to hold a selection of the leading brands, but if there is something you would like us to obtain, please ask a member of staff.

We aim to provide the highest levels of Patient Car. If, for any reason, you are not satisfied with the level of service that you have received, please bring it to our attention. If you feel that your complaint has not been dealt with to your satisfaction, we advise you to contact: -

Practice Complaints Procedure - Oxfordshire NHS Authority phone 01865 226785 or Fax 01865 226870 or their website http://www.oxfordshire.nhs.uk/ where you will find full details about how to register a complaint.